Returns & Exchanges
At Attack Shark, we stand by the quality of our high-performance peripherals and offer a 30-day return window for items in original condition. If your gear doesn't meet your gaming standards, we are committed to making it right through a swift refund or exchange process.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the item in its original packaging, including all cables, manuals, and accessories that were included at the time of purchase.
- 3.Ship the Product
Affix the provided return label or ship the package via a trackable carrier to our processing center, ensuring the RMA number is clearly marked on the exterior.
- 4.Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or dispatch your replacement within 3-5 business days.